Terms of Service
Effective Date: August 8, 2025
Website: jakematluck.com
Business Name: Jake Matluck Fine Jewelry LLC D.B.A. Jake Matluck
Contact: info@jakematluck.com
1. Welcome
Thank you for visiting jakematluck.com. By browsing, purchasing, or interacting with our site, you’re agreeing to the terms below. They’re here to ensure a smooth, respectful, and transparent experience for everyone.
2. Our Jewelry
Each piece is individually handcrafted in New York City using traditional goldsmithing techniques. Natural materials—such as pearls, diamonds, and gemstones—have unique characteristics that make every creation one-of-a-kind. Slight variations in color, texture, and form are part of the beauty and integrity of handmade work.
3. Pricing & Payment
Prices are listed in U.S. Dollars and may change without notice.
We accept major credit cards and other payment options shown at checkout.
Payment must be completed in full before work begins on your order.
4. Shipping & Delivery
All shipping times are estimates; your piece may take longer depending on studio production and carrier timelines.
International customers are responsible for any customs duties, taxes, or import fees.
Once a package leaves the studio, risk of loss passes to you.
5. Returns & Exchanges
Because each piece is handmade, all sales are final.
If your item arrives damaged or defective, please contact us at info@jakematluck.com within 7 days so we can make it right.
Custom and special orders cannot be returned or exchanged.
6. Intellectual Property
The photography, designs, text, and other creative content on this site are the property of Jake Matluck Fine Jewelry LLC. They may not be copied, reproduced, or used without written permission.
7. Respectful Use
You agree not to use this site for any unlawful purpose, attempt to disrupt its function, or copy our designs or content without authorization.
8. No Guarantees
We make every effort to ensure the accuracy of the information on this site, but it is provided “as is” without warranties of any kind.
9. Limitation of Liability
To the fullest extent allowed by law, we will not be liable for any damages—direct or indirect—arising from your use of our site or our products.
10. Governing Law
These terms are governed by the laws of the State of New York.
11. Updates
We may update these Terms from time to time. Updates will be posted here with the new effective date. Continued use of the site means you accept the changes.
Contact:
Jake Matluck Fine Jewelry LLC D.B.A Jake Matluck
Email: info@jakematluck.com